Early Help
Support
Explanation
Early Drop off
This is an offer for working parents to drop their child from 8.45am. This must be organised through SLT. Please contact the admin team if you think this is a provision you may need. TAW303ADMIN@taw.org.uk
Breakfast Club (During school holidays)
Available at Dawley Town Hall Monday-Thursday from 9-11am.
Old Park Primary school Monday – Friday from 9-11am.
A free healthy breakfast is provided. Pancake making, baking and craft activities are also available depending on the season.
*Children must be accompanied by a parent/carer.
Free School Meals
Your child, or children, may qualify for Free School Meals if you meet the following criteria:
- You or your partner (if you have one) have a child for whom you receive Child Benefit and who is attending a school or college in Telford and Wrekin, and you get any of the following:
- Universal Credit and your household income is less than £7,400 a year (after tax and not including any benefits you get).
- Income Support, Income-based Jobseeker’s Allowance, Income-related Employment and Support Allowance.
- Child Tax Credit, Pension Credit, Support under Part VI of the Immigration and Asylum Act 1999.
How do I apply? – Free School Meals – Telford & Wrekin Council
Attendance Support
If you require any information relating to attendance, please contact our EWO (Education Welfare Officer) or our admin team who will be happy to help you.
Quiet space for SEMH (Social emotional mental health) students
Every break and lunchtime in the Well Being Room
Well Being and Emotional Support Referral
School can complete an Emotional Support Referral to support with MH or Trauma. This will be triaged to see if ELSA or Counselling is required.
Referral to School Nursing (Healthy Child Programme)
Referrals can be made around the following concerns: physical, emotional, developmental, maternal low mood, sleep, behaviour, feeding/weaning, accident prevention, sexual health, diet, weight and communication.
Please contact
Kerry Gough
Teacher feedback/Referral to the SEND department
If you have any concerns regarding your child and their learning, please get in touch with your child’s class tutor or Key Stage Lead
Signposting to SENDIASS
Support for Parents/Carers of children with additional needs.
Signposting to Telford Children’s Autism Hub
The Children’s Autism Hub is open to all children and young people aged 0-18, and their families, who have a diagnosis of Autism.
Referral to BeeU (previously CAMHS)
School can refer to Bee U if there are high-level concerns around anxiety or as recommended by other professionals. This will be triaged by their team to discuss support available.
Bee U Crisis referrals to support with suicidal ideation and self-harm.
Referral to Young Carers
Practical and emotional support for children who may be a Young Carer. Young carers may have to deal with a range of illnesses with the person they care for, such as disability, chronic illness, mental health difficulties or problems with drug/alcohol misuse.
A referral can be made by school to support this – please contact
Telford Crisis Support
As a school, we can refer families for support via the Telford Crisis Team.
They can support temporarily with food, toiletries, school uniform, financial support/advice and gas/electricity support.
They also offer a winter coat & shoe project to support families in need along with a baby & toddler bank.
Telford Crisis Support – Volunteer led since 2013
Please contact Kerry Gough for support with this
Dawley Food Bank
If you are running low on food and need some support, pop into your local food bank where they will be happy to help.
Location: Dawley Christian Centre
Days: Monday, Wednesday & Friday
Times: 10.30 – 12.30
Contact number – 01952 505108
Transport
Support with transport.
If your child meets the following criteria:
A child is between 11 and 16 years old and lives more than 2 miles away but less than 6 miles from their nearest suitable school.
How do I apply? – School travel assistance – Telford & Wrekin Council
Dawley Library
First point phone – Free to call Telford & Wrekin support lines for advice/guidance.
Youth Club – Dawley Town Hall
Monday from 17.30-19.00
Thursday from 15.15 – 17.00
Lots of activities and free snacks/refreshments provided.
01952 567910
Parent drop ins
These are held every half-term.
Information will be sent via email.
SEND Drop In – Parents, Carers & Families
A new SEND Drop In has been arranged, it provides an opportunity for parents, carers and young people to talk to a SEND Officer. The Drop In location has been arranged to enable young people and their families to request advice from Future Focus Careers Advisors at the same time, if appropriate.
Time: Every Monday 1pm – 4pm
Venue: Youth Hub (Floor 2), Southwater One, Southwater Square, Southwater Way, Telford, TF4 4JG
Referral to PEGS (Parental Education Growth Support)
PEGS are an organisation specifically founded to support parents, carers and guardians who are experiencing domestic abuse at the hands of their own children.
Child to parent abuse | Parental Education Growth Support (PEGS)
Signposting and/or referral to PODS (Parents Opening Doors)
PODs are a parent support group for parents with children with additional needs. They provide advice, someone to talk to and hold regular workshops.
Solihull Parenting Course
Online parenting course.
- The same content as a face-to-face parenting group.
- Available in 108 languages*, with voiceovers in English and Urdu.
- Digital parenting offers are available.
- Can be accessed at any time during the day.
Home – Solihull Approach | Parenting
Please contact kerry.gough1@southallschool.com for further information.
Referral to Strengthening Families via the EHA (Early Help) process
Strengthening Families provide local services for families with children aged 0-19 through children and family centres or at the family home on a one-to-one basis.
A strengthening families worker supports the family by bringing all services together in a multi-agency approach to support the family.

What is an Early Help Assessment:
This starts with an Early Help conversation. As a parent or carer, you will chat with our pastoral lead (Kerry Gough) about what’s going well and what’s not going well for you and your family, and she will let you know what sort of help is available. This conversation might lead to an Early Help Assessment (EHA) which is how we get a full picture about the whole family. We use it to help you see what is working well and identify the areas where you could do with a bit of extra support. It is your choice to take part in the assessment and you can choose who else should be involved.
Every person and family is different, but an Early Help Assessment (EHA) will:
- Help you see what’s going well and not so well for your family.
- Help you to see what support you might need.
- Create a picture of your family’s circumstances.
- Help you to be part of a team of people working together on the same plan to get things going well again.
What happens after an Early Help Assessment?
With your permission, people from different organisations working with your family will share information and work together to help support you and your children. This could be school, Strengthening Families support practitioners, health visitors, school nurse, etc. This may then be followed by a ‘Support plan’ meeting. You need to give your consent as your personal information belongs to you.
What is an Early Help Support plan?
The family and workers involved come together to make a support plan. This is reviewed at regular intervals to ensure that progress is being made for your family and that the right support is in place. At these meetings a ‘lead worker’ is selected. It may be the person the family see most frequently, the one most involved or the most approachable. The lead worker arranges the review meetings and is someone you can speak to at any point about concerns or issues you or your family are facing.
Early Help Lead is Kerry Gough – Pastoral Lead and Deputy Designated Safeguarding Lead: kerry.gough1@southallschool.com